Associated Bank is recognized for its 2017 mortgage servicing performance as part of an assessment and recognition program sponsored by Fannie Mae, the leading source of residential mortgage credit in the U.S. secondary market.
For the sixth consecutive year, Fannie Mae recognized Associated for outstanding mortgage “General Servicing” as part of its Servicer Total Achievement and Rewards™ (STAR™) Program. General Servicing encompasses the processing areas of investor reporting and accounting, customer service, collections and loan administration.
Associated serviced approximately 58,850 Fannie Mae mortgages in 2017 with total balances in excess of $7 billion.
“The STAR Program supports the industry by establishing a transparent and formal framework,” said Caroline Patane, vice president of the STAR Program. “We’re proud to recognize our servicing partners for their competency, capacity and overall performance.”
"With the financial industry continuously evolving, we focus on staying customer-driven while meeting their needs to assist them with their overall goal of home ownership,” said Tom Faughnan, director of residential lending for Associated's Residential Loan Servicing unit. “It is rewarding for our colleagues to be recognized again by Fannie Mae for our best-in-class performance.”
Earlier this year Associated attained its ninth consecutive year as Wisconsin’s #1 Mortgage Lender. Associated has significant residential mortgage lending business in Minnesota and Illinois as well.