Darren Dewing, senior vice president, director of retail distribution

By Amber Seitz


Between products like mobile and online banking, ATMs, fintech solutions and digital wallets like PayPal, it’s no wonder some people are questioning whether brick-and-mortar bank branches are still relevant. However, consumers still crave the trust and assurance that comes with human interaction, especially when it comes to their finances. Bank branches aren’t on the brink of extinction; they’re evolving. Here are five key actions banks can take to transform their branch networks and enhance their value.

 

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