Banking Strategies

David Stein, executive vice president and head of retail banking

Retail bankers at large institutions will be focused on changing consumer behavior in 2014 as they try to meet customer needs in a multi-channel environment. Responding to questions in this article were Nandita Bakhshi, head of retail distribution and products for TD Bank of Cherry Hill, N.J.; Shawn Bradley, executive vice president of retail strategy and design for Regions Bank of Birmingham, Ala.; Andy Harmening, senior executive vice president, regional banking group, at San Francisco’s Bank of the West; Mary Navarro, senior executive vice president, director of retail and business banking at Huntington Bank of Columbus, Ohio; and David Stein, executive vice president, head of retail banking for Associated Banc-Corp of Green Bay, Wisc.

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